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Quality
Yuppies Services places great emphasis on the implementation and maintenance of high levels of quality. At every level, we are committed to controlling the efficiency of every step of the process leading to the release of a project.  Our quality policy conforms to our customers’ specified requirements. This is the outcome not only of full observance of the standards expressed by – among others - ISO 9001 2008 and UNI (for example, 13549 as regards sample controls and 8290 and 7867 as regards breakdown of the elements of the construction system) but also the outcome of on-going training and education of both our employees and our external partners;


Our Quality Management System includes:
  1. Agreement of a contract based on accepted Service Level Agreements (SLA) and Key Performance Indicators (KPI)
  2. monthly progress reports and verification of conformity to the agreed levels of service
  3. audits and result verification
  4. performance measurement
  5. re-engineering of the project to satisfy changing requirements

Note that the control actions are bi-directional: they provide our customers with the opportunity to evaluate their own company standards and the structures of the costs which are the foundations for continuous improvement.


QUALITY MANAGEMENT SYSTEM
ISO9001
Design and delivery of facility management services
related to the technical surveying of fixed assets using computerised tools.